Withdraw Funds Back to Your Wallet
Withdrawals follow the same wallet logic as deposits — you pull funds back to the DANA, OVO or GoPay account linked to your profile. Head to the withdrawal section in your cashier, pick the wallet, and enter the amount you want to move. If your account hasn't completed identity verification yet, the system will prompt you to finish that step first —
it's a one-time process that protects your balance from the moment it's done. Once verification clears, withdrawal requests are queued and processed through the e-wallet network in the order they arrive.
- Go to Withdrawal — Find the withdrawal tab in your cashier and select it.
- Pick Your Payout Wallet — Choose DANA, OVO or GoPay — must match the wallet registered on your account.
- Enter the Amount — Input the amount you want to withdraw and review the details before confirming.
- Verification Check — If identity verification is pending, complete it first — then your withdrawal request is submitted.