What We Collect and Why We Hold It
When you register, we collect your name, email address, phone number, and the account details you provide. When you deposit or withdraw using DANA, OVO, or GoPay, we record transaction references, wallet identifiers, and timestamps — enough to verify the transfer and match it to your
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account, nothing beyond that. We do not store your full e-wallet PIN or password at any point. If you contact our support team, that conversation is logged so we can follow up properly and maintain consistency across your requests. We also collect device data — browser
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type, operating system, and session identifiers — to keep your session stable whether you switch from a phone in Semarang to a desktop at home. This information is used for account security, fraud detection, and improving how the platform responds to your device. We do not
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sell your personal data to third parties. Data is held only as long as your account is active or as required by applicable jurisdiction rules. You can request a summary of the data we hold on you at any time by contacting us through the support
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channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.